Support
Whether it be advice, telephone support, spare parts request or a site visit, we pride ourselves on our professionalism and helpfulness.
This can also be helped by getting the correct advice on machine selection before your purchase.
Installation
After the New or Used Machine is delivered, we can install, level and connect to services to give you peace of mind that all is safe and correct.
Commissioning
Will be conducted by one of our qualified staff to explain to your operators the correct use of the machine, Health and Safety Practices and changing blades etc. A ceritficate will follow with operators names.
Service Contracts
Our contracts can be set up at intervals of 3 months, 6 months or annually, depending on usage. We visit at these internals and service and repair as necessary. Any major problems will be quoted for and accepted before we proceed.
Telephone Support
You may contact us at anytime after purchase to speak to one of our experts on any concerns you may have. Nine times out of ten we can normally help over the phone and get you on your way again.
Breakdown
If all else fails we can call out to site and repair your machine.
Spare Parts
Our Spares Department has a large range of spare parts for current machines and stock for machines over 20 years of age. We can send off overnight on all stock items.